Help & FAQS

Tennis

Squash

Badminton

Ordering

Postage

Ordering FAQs

1.How long will it take for my racket to be restrung?

2.How do I pay for my order?

3.How does your service work

4.I live locally - can I drop off and collect in person?

5.I've placed an order but can I cancel it?


How long will it take for my racket to be restrung?

We aim to restring all rackets within 48 hours of receiving them (Mon - Fri). We then return via 48 hour courier or you can upgrade to Royal Mail Special Delivery.


How do I pay for my order?

Payment can be made securely by credit or debit card through PayPal via our online ordering system.


How does your service work?

Simply browse our website for your required racket and string and place your order online. You can pay securely via PayPal and all major credit and debit cards. You then package up and pay to post your racket to us. We carry out the restring within 48 hours and post back free of charge.


I live locally - can I drop off and collect in person?

Yes of course. To acknowledge this, we're happy to offer a £3 discount. Simply enter the discount code "LOCAL" when ordering.

I've placed an order but I want to cancel it.

Orders can be cancelled, but this this will incur a £5 cancellation fee.


Call us on 07719 489840 or email hello@racketstringer.co.uk